1. How
often does your institution use the following methods for gathering usage
data?
|
|||
Never
|
Sometimes
|
Often
|
|
Manually collecting COUNTER data from
vendor websites
|
3 (2.3%)
|
23 (17.7%)
|
104 (80%)
|
Manually collecting non-COUNTER data from vendor
websites
|
8 (6.3%)
|
51 (39.8%)
|
69 (53.9%)
|
SUSHI via a commercial electronic
resource management system
|
93 (75.0%)
|
16 (12.9%)
|
15 (12.1%)
|
SUSHI via a custom implementation
|
113 (94.2%)
|
4 (3.3%)
|
3 (2.5%)
|
A custom usage counting system your library
maintains on its own
|
90 (75.0%)
|
17 (14.2%)
|
13 (10.8%)
|
2. Approximately
how much time per year does your institution spend gathering usage statistics
for electronic resources such as databases, e-books, and e-journals?
|
|
Less than 1 week
|
14 (10.8%)
|
1 week
|
17 (13.1%)
|
2 weeks
|
31 (23.8%)
|
3 weeks
|
15 (11.5%)
|
4 weeks
|
25 (19.2%)
|
More than 4 weeks
|
28 (21.5%)
|
3. How
useful are the following metrics to your institution for evaluating
electronic resource usage?
|
|||||
Not useful (0)
|
Somewhat useful (1)
|
Very useful (2)
|
N/A
|
Average Score
|
|
Full-text retrievals by journal/book
|
4 (3.1%)
|
28 (21.7%)
|
94 (72.9%)
|
3 (2.3%)
|
1.71
|
Full-text retrievals by
database/collection
|
4 (3.1%)
|
31 (23.7%)
|
91 (69.5%)
|
5 (3.8%)
|
1.69
|
Full-text retrievals by platform
|
46 (35.7%)
|
39 (30.2%)
|
39 (30.2%)
|
5 (3.9%)
|
0.94
|
Sessions by journal/book
|
42 (32.1%)
|
56 (42.7%)
|
25 (19.1%)
|
8 (6.1%)
|
0.86
|
Sessions by database/collection
|
27 (20.6%)
|
52 (39.7%)
|
49 (37.4%)
|
3 (2.3%)
|
1.17
|
Sessions by platform
|
63 (48.5%)
|
36 (27.7%)
|
23 (17.7%)
|
8 (6.2%)
|
0.67
|
Searches by journal/book
|
24 (18.9%)
|
55 (43.3%)
|
42 (33.1%)
|
6 (4.7%)
|
1.15
|
Searches by database/collection
|
9 (6.9%)
|
46 (35.1%)
|
73 (55.7%)
|
3 (2.3%)
|
1.50
|
Searches by platform
|
50 (39.1%)
|
51 (39.8%)
|
21 (16.4%)
|
6 (4.7%)
|
0.76
|
Turnaways by book/journal
|
26 (19.8%)
|
65 (49.6%)
|
32 (24.4%)
|
8 (6.1%)
|
1.05
|
Turnaways by database/collection
|
22 (16.8%)
|
69 (52.7%)
|
31 (23.7%)
|
9 (6.9%)
|
1.07
|
Turnaways by platform
|
60 (46.2%)
|
46 (35.4%)
|
15 (11.5%)
|
9 (6.9%)
|
0.63
|
4. How
useful are the following types of COUNTER reports to your institution?
|
|||||
Not useful (0)
|
Somewhat useful (1)
|
Very useful (2)
|
N/A
|
Average Score
|
|
JR1 – Full-Text Article Requests by Month and Journal
|
3 (2.3%)
|
22 (17.2%)
|
97 (75.8%)
|
6 (4.7%)
|
1.77
|
JR2 – Access Denied to Full-Text Articles by Month, Journal, and
Category
|
35 (27.1%)
|
62 (48.1%)
|
21 (16.3%)
|
11 (8.5%)
|
0.88
|
JR3 – Number of Successful Item Requests by Month, Journal and Page
Type
|
46 (35.7%)
|
50 (38.8%)
|
19 (14.7%)
|
14 (10.9%)
|
0.77
|
JR4 – Total Searches Run by Month and Collection
|
36 (28.1%)
|
41 (32.0%)
|
39 (30.5%)
|
12 (9.4%)
|
1.03
|
JR5 – Number of Successful Full-Text Article Requests by
year-of-Publication and Journal
|
29 (22.5%)
|
56 (43.4%)
|
30 (23.3%)
|
14 (10.9%)
|
1.01
|
DB1 – Total Searches, Result Clicks and Record View by Month and
Database
|
11 (8.6%)
|
32 (25.0%)
|
78 (60.9%)
|
7 (5.5%)
|
1.55
|
DB2 – Access Denied by Month, Database, and Category
|
33 (25.8%)
|
63 (49.2%)
|
24 (18.8%)
|
8 (6.3%)
|
0.93
|
DB3/PR1 – Total Searches, Result Clicks, and Record Views by Month
and Platform
|
44 (34.1%)
|
43 (33.3%)
|
28 (21.7%)
|
14 (10.9%)
|
0.86
|
BR1 – Number of Successful Title Requests by Month and Title
|
11 (8.5%)
|
40 (31.0%)
|
67 (51.9%)
|
11 (8.5%)
|
1.47
|
BR2 – Number of Successful Section Requests by Month and Title
|
30 (23.4%)
|
51 (39.8%)
|
34 (26.6%)
|
13 (10.6%)
|
1.03
|
5. What
are the greatest challenges and frustrations your institution faces when
collecting electronic resource usage data? (open response)
|
|
Vendor compliance and consistency
|
66
|
Time consumption and poor interfaces
|
71
|
Granularity of reporting
|
7
|
Difficulty of cost-per-use analysis
|
10
|
Platform changes
|
12
|
Time periods (calendar vs. fiscal, month vs. year)
|
9
|
6. What
changes would make COUNTER statistics more useful in analyzing electronic
resource usage? (open response)
|
|
Better vendor implementation
|
29
|
Including access points and IP addresses
|
6
|
Time periods (calendar vs. fiscal, month vs. year)
|
6
|
Availability of automation tools (SUSHI, ERM, emails, etc)
|
15
|
Including cost-per-use
|
6
|
Hiding non-subscribed titles from reports
|
3
|
More granular full-text reporting
|
9
|
The raw data below contains the complete responses to the open response questions. All identifying information has been removed. If you notice that a name or email address was left in an open response question, please let me know so that I can remove it.
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